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humanburrito.bki
6 days ago
2.5
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π± From Bento to Nope-to βπ π»ββοΈ
Despite their recent revamped menu, I still walked away with huge disappointmentβ¦
I ordered the Beef Menchi Katsu Bento. I believe the otoshi, mashed potato salad has randomly replaced with a nugget and a dollop of mayo. The AUDACITY!
A simple courtesy of asking if I was okay with the replacement was completely ignored.
For a restaurant that positions itself as a decent Japanese establishment, this kind of neglect in the service and respect for diners is unacceptable.
Such a small gesture could have made a difference, but nope, nothing. No more for me.
Kthxbye.
Taste
4.0
Environment
4.0
Service
1.0
Value
1.0

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